List your court on Club Hub: claim your venue, then run its court booking system

Club Hub already lists 1,510 sports venues in Metro Manila, so yours may already be there. You don't add a court from scratch. You claim the listing that exists. Claiming is free, and it gives you a back office for your courts: a calendar, rates, staff logins and a venue website. This guide follows the claim step by step, quotes the fees from Club Hub's own agreements, and says plainly which parts aren't switched on yet. Every count was read from Club Hub on 6 October 2026.

What Club Hub shows before you claim

On 6 October Club Hub had 1,510 published listings across the 17 cities and municipalities of Metro Manila. All of them came from Google Maps, and all of them were "Info only", which means players can see the venue but can't book it through Club Hub. Each venue page says where its details came from and when Club Hub last checked them, for example "Listed from Google Maps · last checked Oct 6, 2026".

Club Hub has no form for adding a venue that isn't listed. You can only claim a listing that exists. If yours is missing, the contact address on Club Hub's legal pages is hello@clubhub.ph.

Below the map on every unclaimed venue page there is a line that reads "Is this your venue? Claim this listing". These three listings show it: MEGA SMASHER Training Center, a badminton hall in Quezon City, Tennis Hub in Pasig and Diamond Lane Basketball Court in Quezon City.

Step 1: create an account

The claim page asks you to sign in first. Use "Create an account" with your email address and a password of at least 8 characters, then confirm your email address from the message Club Hub sends. You can also use "Continue with Google". Use the email address you want to manage the venue from.

Step 2: find your listing

Tap "Claim this listing" on your venue page, or open Claim your venue and paste the link to your venue page into the "Venue link" field. The claim page has no name search, so copy the link from the venue page first.

If the page says "This venue already has an owner", someone has already claimed it. If that's a colleague, ask them to invite you from the Team page in their back office. If not, write to hello@clubhub.ph.

Step 3: prove that you run the venue

There are two ways to prove it, and the Venue Partner Agreement names both: "You claim a listing with a code sent to a contact already listed for the venue, or by sending us your business permit for review."

A code. Club Hub shows the phone numbers and email addresses it holds for your venue, partly hidden, such as "0917 ••• ••67". You can't type in a new number. Pick one and Club Hub sends a 6-digit code to it. The code expires in 10 minutes and allows 5 tries, and one contact can receive at most 3 codes an hour. Enter the code, tick the box that reads "I run this venue and accept the Venue Partner Agreement", then tap "Verify".

On 6 October Club Hub could send claim codes by email only. Text messages to listed phone numbers weren't switched on, so a contact marked "SMS" won't get a code yet. Few listings carry a code contact anyway: 52 of the 1,510 had a phone number or email address on file, and 20 of those had an email address. The three venues linked above have neither.

A business permit. Tap "None of these work? Upload a business permit" and add a photo or PDF of your business or mayor's permit. Tick the same agreement box and tap "Send for review". The page says "A person on our team checks it and gets back to you, usually within two working days." The back office has no status page for a permit under review, so if two working days pass without a reply, write to hello@clubhub.ph.

When a code claim succeeds, the page says "You own this venue now". You become the venue's owner on Club Hub, and the contact that received the code becomes the venue's verified contact. Your venue page then shows a "Verified venue" badge, and the "Claim this listing" line goes away.

What you agree to

Both the agreement and the Terms of Service carry the line "Version 2026-10-02 · Planned effective date November 12, 2026". The agreement says: "You accept it before you claim a listing. The person accepting confirms they are authorised to act for the venue."

Payments through Club Hub aren't open yet. On 6 October no listing took bookings or payments through Club Hub, and the home page said "Online bookings come when payments open." Until then players contact you directly with the details on your listing, and you take their money the way you do today. The fees below apply only to bookings paid through Club Hub, and neither document sets a listing fee or a monthly charge.

On fees, the agreement says:

• "You set your court prices. The back office is free."
• "Players pay a Club Hub service fee of 5% of the court price after discounts. Partner venues choose to pass it on to the player or absorb it; an absorbed fee is taken from your payout. Request-to-book bookings always pass it on."
• "Club Hub receives players' payments through Xendit and pays you through Xendit to the GCash, Maya or bank account you register as your payee."

The Terms of Service tell players the same thing from their side: "Club Hub charges a service fee of 5% of the court price after any discount. A venue may choose to absorb the fee; then you pay the court price only. Request-to-book bookings always show the fee on top."

The agreement also covers your listing itself: "You can ask us to correct or remove your listing at any time, and we act within 48 hours." Every venue page has a "Request a correction or removal" button for this, and you don't need to claim first to use it. Read both documents in full before you tick the box.

Booking types: Info only, Request and Instant

How players book is set under "Booking mode" at the top of the Rates page. Of the fixed roles, only the owner can change venue settings, including booking mode. You can also give a Custom role "Manage venue settings". There are three options, and the back office describes them like this:

• Info only. "Your listing shows your details, but players can't book online."
• Request. "Players pay upfront at your listed rate and you confirm each request by SMS or email. The standard policy applies and players pay the fee." It needs a court with a rate and a phone number or email address that can receive requests.
• Instant. "Players book and pay straight away, under your fee and cancellation terms." It needs a claimed venue, a court with a rate, your acceptance of the current agreement and a payout account.

Club Hub also moves a listing from Info only to Request by itself once it has a court with a rate and a contact that can receive requests, unless the owner has picked Info only. Instant is only ever the venue's choice. Request and Instant both take payment online, so neither works for players until payments open. Until then you can keep your listing on Info only from the Rates page, and Club Hub won't move it to Request by itself. The pickleball court booking guide explains how each badge looks from their side.

The back office after you claim

The back office is the court booking system you run yourself. It records your own bookings, walk-ins and blocks, whether or not any player books online.

• Team. Invite staff by email and give each person a role: Manager, Front desk, Coach, Accountant or Custom, where you tick the permissions yourself. An invite link lasts 7 days, and the person must sign in with the email address you invited.
• Courts and rates. Add each court with its sport, then set prices by time of day. Peak and off-peak prices are separate rates on the same day.
• Listing details. On the Website page you set opening hours, a tagline, an "About your venue" text, amenities, house rules and up to 12 photos. The same page edits your venue's own website, which shows the same times and prices as your listing. Phone numbers and email addresses are locked there, because they receive codes and payout links. Only Club Hub support can change them.
• Calendar. One day at a time, with every court against the clock. Tap a free slot to add a walk-in or block time. For a walk-in you note whether the player paid cash, GCash, Maya or card. Club Hub records the payment but doesn't collect it.
• iCal feed. Each court gets its own iCal link that Google Calendar, Outlook or Apple Calendar can subscribe to. Each event is labelled by type, such as "Booked", "Walk-in" or "Blocked" with your reason, without player details. A new link stops the old one working.
• Google Calendar. An owner or manager can connect one Google account. Club Hub then adds each booking to that account's main calendar, usually within a minute. It only sends bookings to Google; it never reads your Google calendar. Until Google finishes reviewing Club Hub's calendar access, Google shows a warning that the app isn't verified when you connect.
• Schedule import. Upload or paste a CSV file whose first line names the columns resource, sport, date, start, end, customer and amount_php, in that order, with times in Philippine time. Club Hub creates any court it doesn't know yet and records each future booking as paid offline, so imported bookings never go into payouts. A file can hold up to 400 rows. If any row has a problem or two bookings overlap, nothing is imported.

Before you start

• Sign-in access to the email address you want to run the venue from.
• Access to the email address listed for your venue, or a photo or PDF of your business or mayor's permit.
• Your courts and their prices, peak and off-peak.
• Upcoming bookings in a spreadsheet you can save as CSV, if you want them in the calendar.

When you have these, claim your venue.